Last Updated: December 13, 2024
This privacy policy applies to information collected through EdCompass, LLC websites (including, but not limited to www.otmastery.com) and any of our other online products and services that display or link to this privacy policy, information collected offline, and information obtained from third parties relating to those products or services (collectively, “Products”).
Please review this privacy policy carefully. By using our Products, you understand and agree to the terms as outlined in this privacy policy. Our Privacy Policy is subject to our Terms, which is incorporated herein by reference. You may also download this Privacy Policy. .
1. We may collect your information when you use our Products, when you purchase our Products, from third parties, or automatically.
Use our Products. When you use our Products, we may collect the information you provide us. This may happen when you ask a question, email us, conduct transactions, use a form, make payments, make returns, contact customer support, interact with our websites or chatbots, respond to a survey, provide feedback or a complaint, or apply for a job. You may have the opportunity to provide information of other individuals. When providing such information, you are solely responsible for obtaining the necessary consents and authorizations from any individuals in accordance with applicable laws.
Purchase our Products and Services. We may collect information when you purchase our products. This may include your name, address, email address, and phone number; online credentials; payment information; user profile information; user feedback; analytics pertaining to your use of the Products; records of products requested or purchased; and other information you provide to us. Please note that for any payment information provided when purchasing our products and services, we utilize a trusted third-party PCI-DSS compliant payment processor to process all of your transactions and such third-party collects and maintains the necessary information needed to necessitate such transactions.
From Third Parties. We may collect information about you from third parties. This may include your name, address, email address, and phone number; information on your interests and other publicly observed data (such as from social media); demographic information; or device identification information.
Automatic Information Collection. We may collect information automatically using cookies and similar online technologies or when you use our Products, send us an email, or interact with our emails or advertisements. Such information may include internet protocol address; device and advertising identifier; browser type and language; operating system; date and time stamp; session ID; internet service provider; web pages and advertisements visited; internet protocol address geolocation or other location information; click or touch stream data, movement, scroll, and in some cases, keystroke activity; third-party sites or services you were using before and after interacting with our Products.
Chat Features. We may provide you with chat features with the assistance of third parties to better assist you. When using the chat features, only provide necessary information and do not provide sensitive information. We or our third-party service providers may record and maintain your communications or interactions with the chat bots features.
2. We may use your information to provide you with our Products.
We may use your information in a variety of ways, including to offer you Products; facilitate transactions; manage your account; communicate with you and others; provide you with customized content, targeted offers, and advertising; for marketing and service related purposes; develop or improve our Products; notify you about changes to the Products; address problems and review the usage and operations of our Products or business; protect the security and integrity of our Products and our business; enforce our legal terms and other applicable policies; protect our rights; analyze usage patterns and performance of our Products; evaluate advertisement interactions; for business purposes; for other disclosed purposes to which you consent; as required or permitted by law; and as otherwise described to you at the point of collection.
We use automatically-collected information to conduct analyses about our Products; associate the different devices you use; remember your browser or device; remember your preferences and interactions; deliver relevant advertisements or other content; and market our Products to you.
We may use cookies and similar online technologies for providing our Products, security, authentication, analytics, product or service improvement, advertising, fraud detection, and for other similar purposes.
3. We may disclose your information to provide you with our Products and for marketing purposes.
In addition to disclosing your information as described at the time of collection, we may disclose your information with the following persons or entities or in the following circumstances, among others: when we have your consent or at your direction; to provide requested Products; to process payments or returns; with a parent, subsidiary, or affiliate entity within the EdCompass corporate family; with a third party, when a division or product line of EdCompass is bought, sold or otherwise transferred, or the third party is in the process of a potential transaction as among the transferred business assets or as result of another corporate transaction; with our business partners; with our distributors or sellers who facilitate the sale of our products; with our service providers, as needed to perform their functions for us; with third parties, to provide you with a product or service; where required by law, or a regulatory authority or at the request of governmental, law enforcement, or regulatory authorities; with other entities for fraud protection or credit risk reduction; and when we believe such disclosing is necessary, such as to protect the rights or safety of EdCompass, visitors to our Products, customers, employees or others or to address national security situations.
We may also maintain aggregate data or other deidentified information about you, such as usage statistics, online traffic patterns and user feedback. This aggregated or deidentified information is not personal information. In addition to using this information for the purposes discussed in this privacy policy, in compliance with applicable laws, we may disclose this aggregated or other deidentified information to third parties without restriction.
We may also disclose your information for marketing purposes.
4. We use cookies for a variety of purposes.
We use cookies and related technologies for the following purposes, among others:
For information about cookies and similar technologies, including how to manage and delete cookies on your device, you can visit the help section of your browser.
5. We may use analytics services provided by others.
Our Products may use Facebook, Google, and others for audience measurement and analytics purposes. These analytics services may use cookies or similar technologies to collect information to help us analyze users and how they use our Products. The information collected by these technologies is used to assess how often you visit our Products, what pages you view when you visit our Products and what other websites you visited before coming to our Products. Information generated by these services may be transmitted to and stored by these providers and they may use this information for purposes such as evaluating your use of our Products, compiling statistics reports on the website’s activity, and providing other services relating to website and app activity and other internet usage.
To opt out of being tracked by Google Analytics, you may download and install the Google Analytics Opt-out Browser Add-on.
We may use Google reCAPTCHA on our Products, which checks whether our Products are being used by humans or bots.
6. We may use advertising services provided by others.
We may use service providers and partners to serve advertisements on our behalf on our Products and across the internet, and to track and report on the performance of those advertisements. These service providers may include Google, Facebook, and others. Data collected and maintained by such third-party ad providers will be subject to the terms of use and privacy policies of those providers. You may learn more about online interest-based advertising by visiting this Federal Trade Commission website.
You may opt out of receiving interest-based advertisements from third-party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) by visiting the NAI website. You may opt out of receiving interest-based advertisements from other companies that perform interest-based advertising services who are members of the Digital Advertising Alliance (DAA) by visiting the DAA website.
When using the ad industry opt-out tools described above, you may need to execute opt-outs for each browser or device that you use. Opting out of interest-based advertising does not mean you will no longer see advertising online, but it does mean that the companies from which you opt out will no longer show ads that have been tailored to your interests. If you use industry opt-out tools, your opt out will only apply to companies who are participating in those industry organization tools.
You may continue to see generic or non-targeted advertisements after opting out.
7. You may have choices selecting your privacy preferences.
We allow you to make choices about what information you provide at the point of collection or at any time after you have received a communication from us if you would like to receive email or other marketing messages. Transactional or service-oriented messages, such as delivery messages or receipts, are usually excluded from such preferences because these messages are required to respond to your requests or to provide goods and services, and are not intended for the purposes of marketing.
From time to time, we may send you email newsletters and marketing emails. You may choose to opt out of receiving such marketing messages by using the “unsubscribe” link at the bottom of such emails. Even if you opt-out of receiving marketing material, we may still need to contact you with important information about your account or responding to your requests or questions.
8. We do not respond to Do Not Track signals.
Our website does not respond to Do Not Track signals. You may visit the Future of Privacy Forum’s website for additional information about Do Not Track signals.
9. We may retain your information for our business purposes.
We may retain and use your information in accordance with our records retention schedule, as required or permitted by law, to comply with our legal obligations, to resolve disputes, to enforce our agreements, and as needed to provide Products to you.
10. Our Products are not intended for minors.
Our Products are not intended for children under the age of 18. We do not knowingly collect or use any personal information from children.
11. We are based in the United States.
If you are visiting our Products from outside the United States, please be aware that we are based in the United States and the information we collect will be transferred to, processed, and stored on our servers in the United States in accordance with this privacy policy and applicable laws. The data protection laws and regulations applicable to your information transferred to the United States may be different from the laws in your country of residence.
12. You may have rights under state laws.
You may have additional rights under state privacy laws, including the following:
You may contact us at legal@edcompassedu.com to exercise any applicable rights.
13. We may link to third-party websites.
Our Products may link to third-party websites and services. This privacy policy does not apply to websites or services that are maintained or operated by third parties. We do not endorse any linked websites or services, and this privacy policy does not extend to them. We encourage you to read any posted privacy policy of the third-party website before using the service or website and providing any information.
14. We may change this privacy policy.
We may change this privacy policy from time to time in compliance with applicable laws. If we make material changes to this privacy policy, we will post the changes on our Products (or our Products that replace them) and provide you notice prior to the changes becoming effective either through the relevant Products or by some other means, such as email. Your continued use of our Products after such notice constitutes your consent to the changes. We encourage you to periodically review our privacy policy for the latest information on our privacy practices.
15. You may contact us.
If you have any questions about this privacy policy, please email us at legal@edcompassedu.com.